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 Post subject: Anthem community manager addresses player concerns at length
PostPosted: Thu Mar 14, 2019 7:47 pm 

Joined: Mon Aug 06, 2018 8:30 pm
Posts: 10
Anthem isn't in a good place. Players know it, and BioWare knows it. Yesterday, Reddit user harishcs asked BioWare "what's going on?" in a lengthy Reddit thread with 4,300 upvotes at the time of this writing. The thread criticizes several issues with Anthem and BioWare's response to them, concluding with a promise that "we still believe in this game." Harishcs' open letter comes at a time when Anthem players are actively protesting the game's broken loot system, so it's safe to say tensions are high. To help calm the waters, BioWare community manager Jesse Anderson replied with an open letter to the Anthem community.

Anderson’s comment comes in response to an even longer post from Redditor harishcs titled ‘ok BioWare, what’s going on?’ That post asks why BioWare has been less communicative after the game’s release, why it’s focused on issues the community sees as trivial, why the game’s lacking in content, and addresses how Anthem is failing to live up to its potential.

Darokaz closed the letter by thanking the community, too, avoiding any negative connotations or assertions about how the Anthem fanbase has behaved over the past month. For as many issues as BioWare has had with the game itself, the developer has remained refreshingly transparent and honest about how it is moving forward with Anthem, and that includes responses like Darokaz's. Darokaz also says BioWare really isn't too happy with the loot situation. A players' problem is BioWare's problem, after all, and the studio wants to make everyone happy (happy players will actually play your game and drive up numbers, thus making monetization more likely). Buy Anthem Shard Packs from Mmocs.com with the cheapest price and fast delivery.

Anderson addressed a range of communication concerns, including why he tends to acknowledge trivial issues over major ones (because status reports on smaller issues tend to be easier and less complicated to obtain from the dev team), and why patch notes are treated confidentially (they're not, they just tend to be completed only shortly before the updates go live).

While many are disappointed by the launch of Anthem, many more have been concerned with how BioWare has approached these fixes, with several insisting that the company was turning a deaf ear to its community despite stated claims to be listening. Perhaps this will be a turning point, though, with Anthem and its community continuing to grow from here. For now, we can only wait and hope that Anthem becomes everything its fans and BioWare hope for it to be.

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